$12M released
in 2 weeks.

The customer

Industrial electrical subcontractor. Their first major industrial project. No internal finance team. Working under GMP with significant T&M and change order activity. Five weeks of unbilled work piling up, and a GC whose payment-application requirements kept evolving.

The pain

The VP of Operations was personally reviewing every backup document. The President was in the loop on every GC pushback. Foremen and superintendents had no consistent way to log labor, materials, or progress. Cash was bleeding.

The problem wasn’t that the work hadn’t happened. The problem was that there was no defensible record of it. Every GC challenge landed on the VP’s desk because there was no paper trail to point to.

How we deployed

We flew out. We embedded. The COOPr team:

• —Sat on-site with the VP for the first week, sifting through the GC's evolving requirements alongside them
• —Trained foremen and superintendents on labor, production, and material tracking — in their language, on their ground
• —Deployed our capture systems against every data source we could find: paper, voice, photos, Procore activity, email, WhatsApp
• —Built custom outputs to match the GC's specific formatting and backup expectations — no generic templates
• —Helped the President and VP ship a regularized invoicing process they could run after we left

The outcome

• ✓$12M released across T&M, change orders, and GMP in 2 weeks
• ✓Zero finance hires required — the VP ran the process herself after week 3
• ✓Regularized invoicing process — backlog cleared, ongoing billings on time
• ✓Stronger GC relationship — disputes decreased, payment cycles shortened